Refund policy
We have a 30-day 100% satisfaction guarantee policy, which means you have 30 days after receiving your item to request a refund if you are unsatisfied for any reason.
We ask that you return any unopened, unused product to us for evaluation and quality assurance purposes. To start a return, you can contact us at support@delicioats.com. We’ll send you a return shipping label, as well as instructions on how to send your package. Our return address is
7901 South 3200 West #431
West Jordan, UT 84088
Please note that items sent back to us without first requesting a refund will not qualify for a refund.
You can always contact us for any return question at support@delicioats.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. In this case, your item must be in the same condition that you received it, unopened, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
You’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We do our utmost to ensure fast processing of returns, but we are a small family business, so if more than 15 business days have passed since we’ve approved your refund, please contact us at support@delicioats.com.